SA777 Privacy Policy

1. Overview

This Privacy Policy ("Policy") describes how SA777 ("SA777", "we", "us", "our") collects, uses, stores and protects the personal information of individuals ("you", "Member", "Player") who access and use the SA777 platform at sa777.onl — including the website, mobile application and any associated services.

By registering an account or using any part of the SA777 platform, you acknowledge that you have read this Policy and consent to the data practices described herein. This Policy forms part of SA777's Terms and Conditions. If you do not agree with this Policy, please do not use the platform.

SA777 is committed to handling personal data responsibly. We collect only what we need, use it only for the purposes stated in this Policy, and take reasonable technical and organisational measures to keep it secure. Your trust matters — and we take that seriously.

2. Data We Collect

SA777 collects personal data through several channels — directly from you when you register or interact with the platform, automatically as you use it, and in some cases from third-party services used to verify your identity or process payments.

Information you provide directly

• Registration details: Full name, date of birth, email address, phone number and account password
• Identity verification (KYC): CNIC or other government-issued photo ID, proof of address and in some cases a selfie or video for liveness verification
• Payment information: Details of the JazzCash, Easypaisa, Raast, bank account, card or mobile wallet used for deposits and withdrawals — note that SA777 does not store full card numbers
• Communications: Messages sent to SA777 support via live chat, email or any other channel
• Preferences: Any settings, language preferences or responsible gaming limits you configure on your account

Information collected automatically

• Device information: Device type, operating system, browser type and version, screen resolution and unique device identifiers
• Connection data: IP address, approximate geolocation derived from IP, time zone and network provider
• Usage data: Pages visited, features used, games played, bets placed, session duration and click patterns
• Cookies and tracking technologies: Session cookies, persistent cookies, pixel tags and similar technologies as described in Section 6

Information from third parties

• Identity verification results from KYC/AML service providers used to confirm the authenticity of documents you submit
• Fraud risk signals from payment processors and fraud detection networks
• Publicly available information used to screen accounts against sanctions or watchlists

3. How We Use Your Data

SA777 uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are inconsistent with the purposes listed below.

SA777 does not use your personal data for automated decision-making that produces significant legal effects on your account without human review. If an automated system flags your account for investigation, a member of the SA777 team will review the case before any action is taken.

4. Data Sharing

SA777 does not sell your personal data to any third party. Data may be shared in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, banks and card networks receive the minimum data required to process your transactions. These providers operate their own privacy practices.
• Identity verification services: KYC and AML providers receive your identity documents and return a verification result. They are contractually prohibited from using this data for any other purpose.
• Fraud prevention networks: Device and behavioural signals may be shared with fraud detection systems to identify suspicious activity across the platform.
• Game providers: Third-party casino game studios and sportsbook data providers may receive a pseudonymous player identifier to facilitate gameplay. They do not receive your name, CNIC or contact details.
• Legal and regulatory requirements: SA777 may disclose data to law enforcement or other authorities when required to do so by applicable law, court order or to protect the rights and safety of SA777 and its members.
• Business transfers: In the event of a merger, acquisition or sale of SA777's business, member data may be transferred to the acquiring entity, subject to equivalent privacy protections.

5. Payment Data

Because SA777 processes all transactions in PKR and supports local Pakistani payment methods, payment data handling is an important part of this Policy.

When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card, the transaction is processed by the relevant payment provider. SA777 receives confirmation of the transaction — including the amount, method and a reference number — but does not store your full card number, mobile wallet PIN or online banking credentials.

SA777 records transaction history — dates, amounts, methods and reference numbers — as part of your account record. This history is used to:

• Confirm deposits and process withdrawal requests
• Resolve payment disputes or queries raised by you or your payment provider
• Comply with financial record-keeping obligations
• Detect unusual transaction patterns that may indicate fraud or money laundering

Withdrawals are always processed to a payment account registered in your own name. SA777 will not process a withdrawal to a third-party account. This requirement exists to protect members and to maintain the integrity of the platform's financial controls.

If you believe an unauthorised transaction has occurred on your SA777 account, contact customer support immediately. Do not file a chargeback with your payment provider before contacting SA777, as this may trigger an account investigation that could delay resolution.

6. Cookies & Tracking

SA777 uses cookies and similar tracking technologies to make the platform function correctly, remember your preferences and analyse how the platform is used. Below is a summary of the types of cookies used.

Essential and security cookies are necessary for the platform to operate and cannot be disabled. Functional and analytics cookies can be managed through your browser settings. Disabling functional cookies may affect your experience — for example, your language or display preferences may not be remembered between sessions.

SA777 does not use third-party advertising cookies or retargeting pixels that track your behaviour across other websites.

7. Data Retention

SA777 retains personal data for as long as your account is active and for a reasonable period thereafter, depending on the type of data and the purpose for which it was collected.

• Account and identity data: Retained for the duration of your account and for a period of up to 5 years after account closure, to comply with financial record-keeping and anti-money-laundering obligations.
• Transaction records: Retained for up to 5 years after each transaction, consistent with standard financial record retention practice.
• Customer support communications: Retained for up to 3 years after the last communication, to allow for dispute resolution and quality review.
• Usage and analytics data: Aggregated and anonymised analytics data may be retained indefinitely, as it no longer identifies individual members.
• Self-exclusion records: Retained for the duration of the exclusion period and for a period afterwards to prevent inadvertent re-registration during an active exclusion.

When data is no longer required and there is no legal obligation to retain it, SA777 securely deletes or anonymises it. If you request deletion of your account, SA777 will process the request promptly — though certain data may be retained where required by law, as described above.

8. Security Measures

SA777 implements a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.

• TLS encryption: All data transmitted between your browser or app and SA777's servers is encrypted using Transport Layer Security (TLS).
• Encrypted storage: Sensitive data — including identity documents and payment references — is stored in encrypted form on SA777's servers.
• Access controls: Access to personal data is restricted to SA777 staff and contractors who need it to carry out their role. Access is logged and reviewed regularly.
• Two-factor authentication: SA777 supports two-factor authentication (2FA) on member accounts. We strongly recommend enabling 2FA to add an extra layer of protection to your login.
• Penetration testing and audits: SA777's platform undergoes regular security assessments to identify and address vulnerabilities before they can be exploited.
• Incident response: SA777 maintains a data breach response process. In the event of a security incident affecting member data, affected members will be notified promptly.

While SA777 takes security seriously and applies reasonable industry-standard measures, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, enable 2FA, and never share your login credentials with anyone.

9. Your Rights

As a member of SA777, you have the following rights in relation to your personal data. To exercise any of these rights, contact SA777 customer support — requests are reviewed and responded to within a reasonable timeframe.

SA777 will not charge a fee for handling data rights requests made in good faith. If a request is excessive, repetitive or clearly unfounded, SA777 reserves the right to charge a reasonable administrative fee or decline the request, with written explanation.

10. Minors

SA777 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process includes an age declaration, and SA777 reserves the right to request age verification documents at any time.

If SA777 becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, any balance will be voided and the data will be deleted as promptly as possible.

If you are a parent or guardian and believe that a minor in your care has registered on SA777, contact customer support immediately with the relevant account details. We will investigate and take appropriate action without delay.

SA777 also encourages parents and guardians to use parental control tools on shared devices to prevent minors from accessing online gaming and betting platforms. Third-party parental control applications are available for most operating systems and browsers.

11. Policy Changes

SA777 may update this Privacy Policy from time to time to reflect changes in platform features, data practices or applicable obligations. The "Last updated" date at the top of this page indicates when the Policy was most recently revised.

For significant changes that materially affect how your data is collected or used, SA777 will notify active members through an on-platform notification or by email to the address registered on your account. Continued use of SA777 after a Policy update has been published constitutes acceptance of the revised Policy.

We encourage you to review this page periodically, particularly if you have concerns about how your personal data is handled. If you disagree with a material change to this Policy, you may close your account by contacting customer support.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way SA777 handles your personal data, our customer support team is available 24/7 through the platform's live chat.

You can also reach SA777 by email. Our support address is displayed in the footer of every page on sa777.onl. When contacting us regarding a data rights request, please include your registered account email address and a brief description of your request so we can assist you as efficiently as possible.

SA777 aims to respond to all privacy-related enquiries within 5 working days. Complex requests — such as full data access exports — may take up to 30 days to fulfil, and we will acknowledge receipt of your request within 48 hours.